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Sales and Support

Scientific instrumentation is not a field where one size fits all. Every lab is different, every customer unique. Our customers appreciate our customer-specific, needs-based approach. Our knowledgeable Account Managers take the time to listen to your wants and needs and then recommend the solutions that best fits your specific situation.

Our Account Managers are highly educated industry experts with real-world lab and critical environment experience. We are qualified to answer even the most technical questions and we are committed to providing you with unsurpassed customer service. We offer ongoing support through every step of the sales process. We look forward to forging a long-term relationship with every Quasar Instruments customer.

For sales assistance or technical support, contact us toll-free at 877-535-8001 or sales@qi-us.com.

Warranty Information

Quasar Instruments honors all manufacturer warranties in addition to our no-questions-asked pipette replacement policy.
  • Pipettes that become dysfunctional will be replaced immediately upon notifying Quasar Instruments to ensure your lab continues to run smoothly
  • Products that are damaged through misuse are void of warranty
  • In the event that repair fees are necessary, the customer will be contacted immediately to determine the desired course of action
  • For more information about a specific manufacturers warranty policy, please contact an account manager
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